Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices following member complaints.
